Our Policies & Procedures

 

At Ananya Spa, we pride ourselves on offering the best care for our clients. Our policies are designed to ensure a truly satisfying visit with us.

 
 

STAFF

All staff members are Washington state licensed and trained at Ananya Spa.

BOOKING APPOINTMENTS

Please text or call us at (206) 217-1744 or click on the following link BOOK NOW to book all appointments. A credit card is required at the time of booking to hold all appointments.

PAYMENT INFORMATION

We accept Amex, Apple Pay, Google Pay, MasterCard, Visa, Discover and Ananya Spa gift certificates. We do not accept personal checks, Spa Finder or Spa Week gift cards.

TIPPING

A 20% gratuity will automatically be added to your bill. During the checkout process, you will have the opportunity to make any desired adjustments.

PUNCTUALITY

We respectfully request that you arrive 15 minutes prior to your scheduled appointment time. When booking services at Ananya Spa, your appointment is scheduled with an esthetician or therapist, whose time is allocated exclusively for your scheduled treatment. If you are late for a scheduled appointment, our company policy offers you two options:

– You may opt to shorten your treatment.

– You may reschedule your appointment at a more convenient time. However, a 100% cancellation charge will be incurred.

CANCELLATION POLICY

We understand that occasionally you may have to cancel an appointment with us. We ask that you give us a fair warning. You will be emailed or texted to confirm your appointment. As a courtesy to our clients and staff, it is our company policy for all clients to give 24-hours notice of cancellation for single service bookings and 48-hours notice for multiple (more than 1) or Couples service bookings. Failure to do so will result in a 100% charge for the scheduled treatment​(s)​. Members that fail to show for their appointments will forfeit their missed appointment.

REFUNDS

We are sorry, but spa treatments are not refundable. Products can be exchanged for Ananya Spa credit within 30 days of purchase. Gift Certificates are not refundable.

MINORS POLICY

  • All minors must have a waiver signed by a parent or guardian.

  • For Facials – Guests must be at least 12 years old, remain fully clothed during the service, and a parent or guardian must be present in the service room.

  • For Body Services, Including Massage – Guests must be at least 16 years old, and be placed with a same gender therapist.

  • Minors who are not receiving a service are not allowed in the spa.